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Address

1516 Riverside Drive
Chattanooga, TN 37406

Phone

(866) 859-0555

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New Service!

ACH Federal has added Merchant Services to our suite of products. Further information will be posted to the website soon. Please contact Cindy Firestone, Director of Merchant Processing, with any questions or needs regarding Merchant Services at (423) 702-7161.

What is ACH?

ACH is the abbreviation used for Automated Clearing House. The ACH network is an electronic funds transfer system which enables distribution and settlement of debit and credit transactions.

Our People

Clint Blaylock, AAP - VP of Operations

Clint Blaylock

With more than nine years experience in the banking industry, Clint Blaylock's vision and expertise in ACH business operations has provided successful solutions for a broad range of companies.

As Vice President of Processing for ACH Commerce and ACH Processing Manager for MoneyGram, Blaylock focused on building efficient processes and product automation.

AAP certified since 2003, Blaylock is active in the ACH network governing body.

Michael Clements, AAP - VP of Customer Relations

Michael Clements

As an expert with ACH products, network rules and authorization requirements, Michael Clements brings an added level of proficiency to ACH Federal and our clients. Clements has served in the banking industry for more than 11 years and supported over 4000 corporations and 110 financial institutions.

In his management positions at ACH Commerce and MoneyGram, Clements excelled in customer service and held numerous on-site training sessions for his clients to ensure their understanding of ACH product use.

AAP certified since 2002, Clements is active in the ACH network governing body.

Kim Hawes, AAP - VP of Risk

Kim Hawes

Throughout her 20-year tenure in credit analysis and underwriting, Kim Hawes has worked seamlessly with clients to increase their production and income potential.

As Vice President of Risk at ACH Commerce, Hawes created a risk management program which incorporated daily monitoring and strict analysis of processing activity and return trends for each client company.

AAP certified since 2005, Hawes is active in the ACH network governing body.

Craig Cotter – Senior Account Representative

Craig Cotter

Cotter brings more than eight years experience in bank sales and training in NACHA rules and risk compliance. He also spent more than five of those years helping banks incorporate ACH products to increase efficiency and transactional revenue.

Most recently, Cotter served as East Coast Regional Account Manager for MoneyGram International. There he maintained healthy client relationships with over 70 banks, helping them develop their electronic payment tools as well as overcome sales and marketing challenges. Cotter also served as Business Development Manager at Union Planters Bank’s Strategic Outsourcing Division. During his career, Cotter has worked with many entities including direct business, insurance companies and charitable organizations.

Cotter’s enthusiasm and excellent work ethic compliments his extensive knowledge of remote-capture/deposit, IVR and web payment systems.

The ACH Federal Team

The ACH Federal Team

This is your ACH Federal team. We’re here to enhance your financial transactions and provide solutions to increase your overall profitability. To find out how we can help you, call us today at 866-859-0555.

bank services

If you need to: offer an electronic funds transfer system, have access to ACH knowledge without adding employees, or benefit from ACH services without expensive software and updates, then your search ends here.

  • Direct Deposit of payroll, Social Security and other Government Benefits
  • Direct Payment of consumer bills, such as loans, utility bills and insurance premiums

corporate services

Having a hard time determining which ACH solution is best for your company? If yes, then we have qualified team ready to walk you through the ACH world. Our corporate services include:

  • Business-to-business payments
  • Electronic checks
  • Electronic commerce payments
  • Federal, state and local tax payments
TACHA
ACH Federal is a proud member of TACHA, the Tennessee Automated Clearing House Association.
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