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Address

1516 Riverside Drive
Chattanooga, TN 37406

Phone

(866) 859-0555

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New Service!

ACH Federal has added Merchant Services to our suite of products. Further information will be posted to the website soon. Please contact Cindy Firestone, Director of Merchant Processing, with any questions or needs regarding Merchant Services at (423) 702-7161.

What is ACH?

ACH is the abbreviation used for Automated Clearing House. The ACH network is an electronic funds transfer system which enables distribution and settlement of debit and credit transactions.

About ACH Federal

Three accredited ACH professionals came together out of an earnest desire to provide customized service and efficiency to banks and corporations. Our more than 40 years of combined financial experience allowed us to observe opportunities for improvement within the ACH industry. Our team realized there was a need for a higher level of service and technical simplicity. The product of our hard work and determination is ACH Federal.

ACH Federal was created on three basic philosophies; a dedication to customer service, a commitment to simplicity and the use of innovative technology.

Dedication to Customer Service

ACH Federal’s commitment to excellent customer service is a key feature that sets us apart from other ACH processors. We understand that our success is based on your success and we will do whatever it takes to meet and exceed your requirements. ACH Federal has dedicated representatives available via phone, email and online chat during business hours so that you are always communicating with a live person.

Commitment to Simplicity

ACH Federal offers a wide variety of services that will allow our customers to reduce costs, increase efficiencies, and mitigate risk. We have used past experiences and issues to develop a system that is easy to use and understand. This previous experience also provides us with the ability and desire to meet specific requirements for all our customers. This customized service is offered to any customer with a specific need, whether the customer is a small company, large company or financial institution. Our ability and desire to provide specialized services is what sets ACH Federal apart from other processors in the industry.

Use of Innovative Technology

ACH Federal is an innovative company with a focus on providing our customers with reliable, secure and cost-effective processing tools. Our online application is easy to use and update, allowing you to stay ahead of your ACH processing needs. Additionally, our direct link to the Federal Reserve Bank allows us to streamline payments for quicker processing.

bank services

If you need to: offer an electronic funds transfer system, have access to ACH knowledge without adding employees, or benefit from ACH services without expensive software and updates, then your search ends here.

  • Direct Deposit of payroll, Social Security and other Government Benefits
  • Direct Payment of consumer bills, such as loans, utility bills and insurance premiums

corporate services

Having a hard time determining which ACH solution is best for your company? If yes, then we have qualified team ready to walk you through the ACH world. Our corporate services include:

  • Business-to-business payments
  • Electronic checks
  • Electronic commerce payments
  • Federal, state and local tax payments
TACHA
ACH Federal is a proud member of TACHA, the Tennessee Automated Clearing House Association.
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