ACH Federal was created on 3 basic philosophies, making us a forward thinking service provider in the ACH Industry:
ACH Federal’s commitment to excellent customer service is a key feature that sets us apart from other ACH processors. We understand that our success is based on your success and we will do whatever it takes to meet and exceed your requirements. ACH Federal has dedicated representatives available via online chat, email, and phone during business hours so that you are always communicating with a live person.
ACH Federal offers a wide variety of services that will allow our customers to reduce costs, increase efficiencies, and mitigate risk. We have used past experiences and issues faced with processing files to develop a system that is easy to use and understand. This previous experience also provides us with the ability and desire to meet specialized requirements for all our customers. This specialization service is offered to any customer with a specific need, whether the customer is a small company, large company or financial institution. A simple, easy to use system, along with the ability and desire to provide specialized services is what sets ACH Federal apart from other processors in the industry.
ACH Federal is an innovative company with a focus on providing our customers with simple, reliable, secure, convenient, and cost-effective processing tools. ACH Federal’s goal is to stay ahead of the game in the world of constantly changing technology affecting ACH processing. Our direct link to the Federal Reserve Bank allows for streamlining payments which provides quicker processing. Our staff has many years of experience processing payments in the ACH industry, allowing ACH Federal to stay ahead of the technological curve.
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